Top 11 Salesforce CRMs: Reviews and Selection

Find the best CRM for yourself

№1

LP-CRM

LP-CRM - CRM system for the goods business, e-commerce and the service sector. Optimize sales, manage customers and increase profits. Considering Salesforce? Find out what people are saying about LP-CRM as an alternative!

Key Benefits

  • Understandable interface. Easy to learn, intuitive management for the entire LP-CRM team.
  • Sales optimization. Increases profit by automating the sales funnel and order processing.
  • Analytics for growth. Detailed reports show weaknesses and opportunities for LP-CRM development.
  • Automation of routine. Forget about manual order processing, LP-CRM will do everything for you.

Capabilities

  • Honest Salesforce reviews
  • LP-CRM: Sales automation
  • LP-CRM: CRM for e-commerce
  • LP-CRM: User-friendly interface
  • LP-CRM: Customer Support
LP-CRM
№2

Creatio (Sales)

Creatio Sales - low-code CRM for automating sales of any complexity. A platform with a powerful processing engine that allows you to quickly adapt the system to the needs of your business. A Salesforce alternative with customization options.

Key Benefits

  • Flexible automation. Easily customize business processes to meet the needs of your company.
  • Quick implementation. Minimize the time to deploy and integrate the Creatio solution.
  • Low code. Change the system without involving programmers.
  • Simple scaling. Develop the system along with the growth of your business.

Capabilities

  • Salesforce reviews
  • Creatio: automation
  • Low code
  • CRM for business
  • Process optimization
Creatio (Sales)
№3

KeepinCRM

KeepinCRM - simple CRM for small and medium-sized businesses in Ukraine. Manage customers, tasks, deals, warehouse and finances in one place. Looking for a Salesforce alternative? Try KeepinCRM for simple and effective business management!

Key Benefits

  • Ease of use. Intuitive interface, fast team training.
  • All in one place. Manage customers, deals, tasks and finances.
  • Affordable price. Optimal solution for small and medium-sized businesses.
  • Support. Fast and high-quality assistance in solving issues.

Capabilities

  • Salesforce Reviews: User Experience
  • KeepinCRM: Simplicity for SMEs
  • Customers, Deals, Tasks in CRM
  • Integration of warehouse and finance
  • Automation of business processes
KeepinCRM
№4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email and AI assistant. Extends the capabilities of the sales department, automates routine tasks and improves customer interaction. Salesforce alternative? Find out the reviews!

Key Benefits

  • Built-in telephony. Call customers directly from CRM, track conversation history and improve communication.
  • Email marketing. Send personalized emails, analyze openings and move to a new level of sales.
  • AI assistant. Automate routine tasks, get hints and predict customer needs to increase profits.
  • Single platform. All sales tools in one place for effective team work and business growth.

Capabilities

  • Salesforce Reviews: Honest Assessments
  • Freshsales: CRM with telephony
  • Email integration: convenient
  • AI assistant: automation
  • Freshsales Reviews: Pros/Cons
Freshworks CRM (Freshsales)
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM with marketing automation designed for entrepreneurs. Helps simplify sales, organize contacts, and automate marketing campaigns. Considering Salesforce? Check out Keap reviews as an alternative!

Key Benefits

  • Marketing automation. Engage customers 24/7 without manual work. Set up email campaigns and SMS mailings to increase sales.
  • Simple contact management. Organize customer information in one place. Easily track interaction history and needs.
  • Increased sales. Turn leads into customers with automated sales funnels and personalized offers.
  • Saving time and resources. Free up time to grow your business by delegating routine tasks to Keap. Optimize your marketing spend.

Capabilities

  • Salesforce Reviews: Honesty & Experience
  • Keap: CRM for small businesses
  • Marketing automation with Keap
  • Salesforce User Support
  • Ease of use Keap CRM
Keap (ex-Infusionsoft)
№6

Vtiger CRM

Vtiger CRM: a single platform for sales, marketing, and customer support. Looking for a Salesforce alternative? Learn more about Vtiger CRM and compare features and user reviews.

Key Benefits

  • All in one place. Integration of sales, marketing and customer support into one Vtiger CRM platform.
  • Clear interface. Easy to use, quick training for the whole team.
  • Customization to suit needs. Adapt Vtiger CRM to unique business processes.
  • 24/7 support. Always ready to help with any questions about using Vtiger.

Capabilities

  • Salesforce: honest feedback
  • Vtiger CRM: for business
  • Salesforce: pros and cons
  • Vtiger CRM: all in one
  • CRM: system comparison
Vtiger CRM
№7

CPAshka

CPAshka - CRM for dropshipping that automates the accounting of dropshippers. Simplify working with partners and control payments. Learn more about Salesforce alternatives!

Key Benefits

  • Automation of accounting. Simplifies the calculation of payments to dropshippers, saving time.
  • Convenient management. Intuitive interface for quick adaptation.
  • Centralized database. All information about dropshippers in one place.
  • Optimization of payments. Avoiding errors and timely settlements with partners.

Capabilities

  • Salesforce reviews: honest reviews
  • CPAshka: CRM for dropshippers
  • Calculation automation
  • User-friendly CRM interface
  • Sales optimization
CPAshka
№8

Close

Close CRM is a CRM system designed for sales teams that actively use calls and email newsletters. Focused on automating and optimizing customer communications. If you are looking for a replacement for Salesforce, Close may be a great option!

Key Benefits

  • Convenience for sales. The intuitive Close interface, designed for active sales teams.
  • Integration with calls. Built-in telephony and email series for effective outreach.
  • Automation of routine. Automate email newsletters and tasks to increase productivity.
  • Tracking results. Analyze sales performance and optimize strategy based on data.

Capabilities

  • Salesforce Reviews: Honest Ratings
  • Close: CRM for Sales
  • Close CRM Overview: Features
  • Salesforce/Close Comparison
  • Close: Calls and Email
Close
№9

Zoho CRM

Zoho CRM - cloud-based CRM system that automates sales, marketing, and customer support. Considering Salesforce? Learn more about Zoho CRM as an alternative and compare features. User reviews and experience will help you make your choice.

Key Benefits

  • Affordable price. Cost savings, especially for small businesses, without sacrificing functionality.
  • Zoho's versatility. Streamline sales, marketing, and customer support in one place.
  • Zoho integrations. Easily connect other Zoho tools and third-party services.
  • Customization flexibility. Adapt Zoho CRM to the needs of your business.

Capabilities

  • Salesforce Reviews: Honest Assessments
  • Zoho CRM: everything in one place
  • Automation: more sales
  • Cloud CRM: access from anywhere
  • Zoho Support: always there
Zoho CRM
№10

Pipedrive

Pipedrive - CRM that makes sales visual. Manage deals with intuitive pipelines, track progress, and increase conversion. Try Pipedrive if you are looking for an effective alternative to Salesforce!

Key Benefits

  • Convenient pipeline. Visualize deals, easily track progress, quickly respond to changes.
  • Sales forecasting. Accurate reports and forecasts help you make informed decisions.
  • Automation of routine. Simplify workflows, focus on sales, not administration.
  • Integration with tools. Pipedrive easily integrates with mail services, calendars and other services.

Capabilities

  • Salesforce reviews: honest ratings
  • Pipedrive: visual deals
  • Convenient CRM for sales
  • Pipedrive: easy start
  • Sales automation
Pipedrive
№11

KeyCRM

KeyCRM - Ukrainian CRM for business: consolidate orders from all channels (marketplaces, websites, social networks) in one place. Manage communications, warehouse and analyze data to increase sales. Salesforce alternative for the Ukrainian market?

Key Benefits

  • Single platform. Combine orders, chats and warehouse in KeyCRM.
  • Convenient communication. Communicate with customers from all channels in one window.
  • Automation of routine. Automate tasks and free up team time.
  • Sales analytics. Get reports to improve business decisions.

Capabilities

  • Salesforce reviews: pros and cons
  • KeyCRM: all in one place
  • Sales automation
  • User-friendly KeyCRM interface
  • Ukrainian KeyCRM support
KeyCRM

CRM Comparison

# CRM Platform For Whom Features Free Plan Approximate cost from
1LP-CRMGoods business, e-commerce, servicesCustomer base, automation, reportingFree version for up to 50 orders per monthfrom $9/month
2Creatio (Sales)B2B, B2C, EnterpriseSales automation, customization, processesFree trial accessprice on request
3KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
4Freshworks CRM (Freshsales)Sales departments, marketingTelephony, AI assistant, AutomationFree planfrom $9/month per user
5Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
6Vtiger CRMSmall, medium businessSales automation, marketing, supportTest 15 daysfrom $15/month per user
7CPAshkaDropshippers, eCommerce, CRMAccounting for dropshippers, Payment automation, Dropshipping CRMFree for the first 100 leadsfrom $5/month
8CloseSales, marketing, CRMCalls, email, automationTest 14 daysfrom $49/month per user
9Zoho CRMSales, marketing, supportAutomation, reporting, integrationFree plan (up to 3 users)from $20/month per user
10PipedriveSmall business, salesVisual pipeline, deal management, increased conversion14 days trialfrom $14.90/month per user
11KeyCRMSmall business, eCommerceMultichannel, automation, analytics14-day trialfrom $19/month

Questions and Answers

? What do people say about Salesforce?
Mainly noted for its power, flexibility, but also complexity of configuration and high price
? What are the benefits of Salesforce?
Data centralization, sales automation, improved customer interaction, and analytics
? Why might Salesforce not be a good fit?
High cost for small businesses, steep learning curve, need for administration
? How quickly can Salesforce be implemented?
Depends on the complexity, but usually from a few weeks to a few months
? Which industries use Salesforce?
Wide range: sales, marketing, customer service, finance, healthcare, etc.
? What to do if configuration is difficult?
Contact Salesforce partners for help with implementation and support
? What kind of support does Salesforce offer?
Online documentation, community forum, paid support with various levels of service
? Does Salesforce integrate with other applications?
Yes, there are many ready-made integrations and API capabilities for developing your own