TOP 19 CRMs for Business: Alternatives to Bitrix24

Test and choose a CRM

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. A great alternative to Bitrix24. Optimize sales, automate routine and increase profits with LP-CRM!

Main Advantages

  • Easy start. Intuitive interface and quick setup for your business.
  • Sales automation. Manage leads, deals and customers more efficiently, increase profits.
  • Accurate inventory management. Monitor inventory, track balances and avoid shortages.
  • Reporting and analytics. Get detailed reports, analyze data and make informed decisions.

Characteristics

  • Easy to set up
  • Sales automation
  • Convenient analytics
  • Integrations with marketplaces
  • Fast support
LP-CRM
№2

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - a CRM with marketing automation, designed for small businesses and entrepreneurs. Looking for a Bitrix24 alternative with a focus on simplifying sales and marketing? Keap may be your solution.

Main Advantages

  • Simplicity for business. Intuitive interface, easy setup and support.
  • Marketing automation. Personalized campaigns attract more customers.
  • All in one place. CRM, email marketing, sales automation - all integrated.
  • Development with clients. Easily scale your business by adapting Keap to your needs.

Characteristics

  • Marketing automation
  • Simple interface
  • Small business support
  • Personalized emails
  • Customer segmentation
Keap (ex-Infusionsoft)
№3

Streak CRM

Streak CRM - A CRM built directly into Gmail. Manage sales and other processes with customizable pipelines, without leaving your familiar inbox. A great alternative to Bitrix24 for those who work in Gmail.

Main Advantages

  • More familiar within Gmail. Conveniently work with clients directly in your email, without switching to other apps.
  • Customizable pipelines. Customize your sales funnel to meet the needs of your business.
  • Simple deal tracking. Keep every deal under control, don't miss any opportunities.
  • Team collaboration. Combine team efforts to achieve common goals.

Characteristics

  • CRM in Gmail
  • Custom funnels
  • Simple integration
  • Sales automation
  • Deal tracking
Streak CRM
№4

Insightly

Insightly - CRM system for small and medium-sized businesses, combining CRM, project management, and integrations. Looking for an alternative to Bitrix24? Insightly can be a great solution for optimizing your sales and projects!

Main Advantages

  • Intuitive interface. Easy to use, quick team training, instant start.
  • Projects + CRM in one. Effective customer and project management, all in one place for your business.
  • Powerful integration. Easily connects with other tools, saving time and effort.
  • Sales growth. Improve customer interaction and increase profits.

Characteristics

  • CRM + Projects in one
  • Integrations for SMB
  • Bitrix24 alternative
  • User-friendly interface
  • Simple implementation
Insightly
№5

Freshworks CRM (Freshsales)

Looking for a Bitrix24 alternative? Freshworks CRM (Freshsales) is a CRM with built-in telephony, email, and AI assistant. Manage sales more efficiently and automate routine tasks. Try Freshworks CRM today!

Main Advantages

  • Convenient telephony. Call customers directly from the CRM, record conversations.
  • Email integration. Automate mailings and track email opens.
  • AI assistant. Predicts deals and gives tips for successful sales.
  • Simple interface. Easy to learn and use, intuitive.

Characteristics

  • Intuitive interface
  • AI sales assistant
  • Built-in telephony
  • Easy integration
  • Automation of routine
Freshworks CRM (Freshsales)
№6

HubSpot CRM

Looking for a Bitrix24 alternative? HubSpot CRM is a free CRM system with marketing, sales, and customer service tools. The only platform for growing your business.

Main Advantages

  • Free CRM. Start with the free version to evaluate all the platform's capabilities.
  • Single platform. Unify marketing, sales, and support in one place.
  • Sales automation. Increase sales team efficiency through automation.
  • Integrations with tools. Easily integrates with popular business services.

Characteristics

  • Free CRM
  • Full set of tools
  • Marketing + Sales
  • Single platform
  • Easy integration
HubSpot CRM
№7

Apptivo

Apptivo is a CRM system with a suite of business applications, an ideal Bitrix24 alternative for SMBs. It offers a wide range of features for sales, marketing, project management and more. All in one place!

Main Advantages

  • Full integration. All Apptivo business apps in one place for streamlined operations.
  • Customization flexibility. Easily adapt Apptivo to the needs of your business.
  • Affordable price. Optimize costs without sacrificing functionality, beneficial for SMBs.
  • Intuitive interface. Intuitively easy to use, quick team training.

Characteristics

  • CRM for SMB
  • Bitrix24 alternative
  • Suite of business applications
  • Flexible integration
  • Intuitive interface
Apptivo
№8

NetHunt CRM

NetHunt CRM - CRM for Gmail, a great alternative to Bitrix24. Manage leads, sales funnels, and automate business processes directly from your email. Try a convenient solution for efficient work!

Main Advantages

  • Integration with Gmail. Manage sales without leaving your email. Leads, funnels, automation - all in one place.
  • Ease of use. User-friendly interface, intuitive functions for quick team adaptation.
  • Powerful automation. Automate routine tasks to focus on business development and customers.
  • Effective sales. Track deals, manage leads, and increase conversion directly from your email.

Characteristics

  • Integration with Gmail
  • Simple interface
  • Sales automation
  • Lead management
  • Sales funnels
NetHunt CRM
№9

Agile CRM

Agile CRM is a CRM system that combines sales, marketing and customer service in a single interface. A great alternative to Bitrix24 for optimizing business processes and increasing team efficiency.

Main Advantages

  • All in one place. Sales, marketing, support - all in one interface for efficient operation.
  • Intuitive interface. Intuitive platform, easy to use for the whole team.
  • More opportunities. A wide range of functions for business automation and profit growth.
  • Great price. Get the most features at an affordable price, with no hidden fees.

Characteristics

  • Convenient CRM for business
  • Sales automation
  • Marketing and service together
  • Bitrix24 alternative
  • Easy start for the team
Agile CRM
№10

SalesDrive

SalesDrive: CRM for online stores. Automate sales, integrate with marketplaces, delivery services, payments and warehouse. A great alternative to Bitrix24 for e-commerce.

Main Advantages

  • Integration with marketplaces. Manage all sales from one platform, simplifying accounting and logistics.
  • Sales automation. Optimize the sales funnel, increasing the profit of your online store.
  • Delivery management. Simplify order dispatch by choosing the best conditions from various delivery services.
  • Built-in warehouse accounting. Control product balances, avoid shortages and surpluses in the warehouse.

Characteristics

  • CRM for e-commerce
  • SalesDrive Integrations
  • Sales automation
  • Bitrix24 Alternative
  • SalesDrive: your growth
SalesDrive
№11

Creatio (Sales)

Creatio (Sales) is a low-code CRM for sales and marketing automation. An alternative to Bitrix24 with powerful process automation, allowing you to customize the system to the needs of your business.

Main Advantages

  • Flexibility of settings. Change processes instantly, without programming, to suit business needs.
  • Team productivity. Automation of routine, focus on sales, improved communications.
  • Quick implementation. Get started right away, minimum time for integration and adaptation.
  • Intelligent automation. AI and machine learning help optimize and analyze data.

Characteristics

  • Bitrix24 Alternative
  • Low code
  • Business automation
  • Flexible CRM platform
  • Sales Creatio
Creatio (Sales)
№12

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Looking for a Bitrix24 alternative? Zoho CRM offers extensive capabilities for managing customer relationships and increasing sales.

Main Advantages

  • Flexible customization. Adapt Zoho CRM to your business needs, without limitations.
  • Seamless integration. Unify sales, marketing, and support in one solution.
  • Real-time analytics. Get instant reports for informed decision-making.
  • Scalability. Zoho CRM grows with your business, ensuring continuity.

Characteristics

  • Intuitive interface
  • Wide functionality
  • Flexible pricing
  • Excellent support
  • Integration with Zoho Apps
Zoho CRM
№13

SugarCRM

Looking for a Bitrix24 alternative? SugarCRM is a flexible open-source CRM, ideal for B2B sales. Customize the system to meet your business needs and gain maximum control over your data!

Main Advantages

  • Відкритий код. Full freedom of settings and integrations to suit your needs.
  • B2B orientation. Advanced tools for managing complex sales.
  • Flexibility of settings. Adapt the system to the unique business processes of your company.
  • Full data control. Your data is yours, without vendor lock-in.

Characteristics

  • Відкритий код
  • B2B фокус
  • Кастомізація
  • Інтеграція
  • Масштабованість
SugarCRM
№14

Vtiger CRM

Vtiger CRM - a comprehensive platform for sales, marketing, and customer support. Looking for a Bitrix24 alternative? Vtiger offers powerful automation and integration tools for your business.

Main Advantages

  • Everything in one place. Manage sales, marketing, and customer support on a single platform.
  • Flexible customization. Adapt Vtiger to your business needs, not the other way around.
  • Clear analytics. Gain valuable insights for informed decision-making.
  • Open source. Control data and integrate with other tools.

Characteristics

  • Open source
  • Flexible customization
  • CRM+marketing integration
  • Single customer base
  • Help Desk support
Vtiger CRM
№15

Copper

Copper - CRM, ideal for Google Workspace users. Deep integration with Gmail makes it a great alternative to Bitrix24, especially if your team actively uses mail and Google services to manage customers and deals.

Main Advantages

  • Deep Gmail integration. Copper is organically integrated into Gmail, saving you time and effort.
  • Sales automation. Automates routine tasks, allowing you to focus on deals.
  • User-friendly interface. Intuitive design simplifies team work.
  • Full integration with Google. Seamless operation with Google Workspace, all in one place.

Characteristics

  • Integration with Google
  • User-friendly interface
  • Sales automation
  • Deal tracking
  • Analytics and reports
Copper
№16

KeyCRM

KeyCRM is a Ukrainian CRM system for e-commerce. Collect orders from all channels in one place! Manage communications, warehouse and analytics. Great alternative to Bitrix24 for online trading.

Main Advantages

  • All in one place. Orders, chats, warehouse, analytics - in a single interface for convenience.
  • Ukrainian support. Quick help in your native language, understanding the needs of local business.
  • Convenient integration. Easily connect popular Ukrainian delivery and payment services.
  • Automation of routine. Forget about manual data entry, everything is synchronized automatically.

Characteristics

  • Integration of sales channels
  • Convenient order management
  • Warehouse management and analytics
  • Ukrainian support
  • Bitrix24 alternative
KeyCRM
№17

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for sales automation, pipeline building, and detailed analytics. A powerful alternative to Bitrix24, allowing you to scale your business and increase profits.

Main Advantages

  • Powerful analytics. Detailed reports for strategic decisions, sales improvements.
  • Flexible setup. Adaptation to the needs of any business, easy integration.
  • Scalability. Grow your business without worrying about platform limitations.
  • Intelligent automation. Automate routine tasks for increased efficiency.

Characteristics

  • Scalable CRM
  • Deep analytics
  • Sales automation
  • Integrations
  • 24/7 customer support
Salesforce Sales Cloud
№18

OneBox OS

OneBox OS - CRM/ERP platform, Bitrix24 alternative. Automate your business: processes, telephony, warehouse, documents - all in one place! Optimize your work and increase profits.

Main Advantages

  • Все в одному місці. CRM, ERP, telephony, warehouse - full business control.
  • Flexibility of settings. Adapt the system to the needs of your unique business.
  • Automation of routine. Forget about manual data entry and monotonous tasks.
  • Support and training. Assistance at every stage, from implementation to scaling.

Characteristics

  • Bitrix24 alternative
  • CRM/ERP in one
  • Business automation
  • Flexible processes
  • Telephony and warehouse
OneBox OS
№19

Close

Looking for a Bitrix24 alternative? Close is the CRM designed for sales teams focused on calls and email outreach. Automate your sales pipeline and close more deals!

Main Advantages

  • Продажі без зайвого. Focus on deals, Close simplifies the routine.
  • Call integration. Make calls and record conversations in one click.
  • Email newsletters. Automate mailings, increase reach.
  • Powerful analytics. Track key indicators, improve strategies.

Characteristics

  • Quick start
  • Simple interface
  • Integrations
  • Reporting
  • 24/7 support
Close

CRM Comparative Analysis

# CRM Positioning Features Trial Version Approximate cost from
1LP-CRMProduct business, e-commerce, servicesAutomation, integrations, analyticsFree version up to 50 orders per monthfrom $9/month
2Keap (ex-Infusionsoft)Small business, entrepreneursMarketing automation, CRM, salesTest (free)from $159/month
3Streak CRMSales, marketing, teamsGmail integration, custom pipelines, email trackingFree planfrom $59/month per user
4InsightlySMB, sales, projectsCRM, project management, integrations14-day trialfrom $29/month per user
5Freshworks CRM (Freshsales)Sales, marketingAutomation, telephony, AIFree planfrom $9/month per user
6HubSpot CRMSmall businesses, startupsFree CRM, automation, integrationFree planfrom $20/month per user
7ApptivoSMBs, startupsCRM, automation, integrationFree trialfrom $15/month per user (annual billing) or $20/month monthly
8NetHunt CRMSmall business, salesGmail integration, lead management, sales automation14 day trialfrom $24/month per user
9Agile CRMSmall business, startupsMarketing automation, contact management, customer supportFree plan (up to 10 users)from $8.99/month per user
10SalesDriveOnline stores, e-commerceAutomation, integration, analytics14 days testfrom 349 UAH/month
11Creatio (Sales)B2B, B2C, salesSales Automation, Low-code CRM, Business ProcessesFree trial accessprice on request
12Zoho CRMSmall businesses, enterprisesSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
13SugarCRMB2B sales, enterprisesFlexibility, open source, B2B salesFree testfrom $49/month per user
14Vtiger CRMSmall business, medium businessAutomation, integration, support15-day trialfrom $15/month per user
15CopperGoogle Workspace, small/medium businessGmail integration, automation, ease of use14 days trialfrom $29/month per user
16KeyCRMOnline stores, online tradingOrders, communications, analytics14 days trialfrom $19/month
17Salesforce Sales CloudSmall business, EnterpriseAutomation, funnel, analytics30 day testfrom $25/month per user
18OneBox OSSmall business, medium businessAutomation, integration, optimizationPart of the applications is freefrom $1.99/month (per 1000 records)
19CloseSales teams, B2BCalls, Email, Automation14 day testfrom $49/month per user

Help

? What to replace Bitrix24 with?
There are many options: SalesForce, HubSpot, Zoho, Pipedrive, and others, depends on the needs
? What are the best alternatives to Bitrix24?
The choice depends on the budget, company size, and required functions
? Which alternatives are free?
Some, like HubSpot, have free plans with limited functionality
? Where can I find a list of replacements?
Search for TOP alternatives to Bitrix24 in Ukraine on the internet
? What is important when choosing?
Pay attention to integration with other services, cost, support
? Which platform is the most popular?
Salesforce is often mentioned as a leader, but the price is high
? Are there Ukrainian developments?
Yes, there are local solutions that take into account the specifics of the market
? What should I pay attention to?
Customization, reporting, automation, mobile application